It was easy to put together, is very sturdy, well-made, easy-to-use…everything that you’d want in a treadmill. I especially like the built-in fan and the speed and incline controls that are located right on the handrails.

It was delivered by Amazon before the expected date (can’t argue w/that) and the driver for the company that delivered it (Eagle) was nice enough to put it in my garage for me.

Heads up…definitely need 3 to 4 strong men to lift this machine. But, for all that you get for such a great price and w/such great service…it is absolutely worth it.

Buyer Beware – S. Hillard – Florida
Again, I must warn you that the customer service behind this treadmill is non-existent. After 2 years of light to moderate use, our motor burned out and I’ve tried to use the “10 year warranty” on the motor to no avail. Ironman does not respond to any attempts to contact them.

Who cares if the treadmill works great for a short time but then breaks down and you can’t get a company to stand behind their product. This is too much money to spend on a treadmill that is guaranteed to break down and then you can’t get repaired.

DON’T BUY FROM IRONMAN!!!

Excellent Treadmill – Heather Dine – Charleston, SC
I love this treadmill! I’ve had it 2.5 years and had no problems. The fan is fantastic. It’s a great piece of equipment.

Customer Service is Terrible – Jeremy – Mount Laurel, NJ USA
I bought this Ironman treadmill from Amazon at a great price. I believe it to be a sturdy, decent product, but ours arrived with what we believe to be loose deck mounts, so it squeaks horrifically when you step near the front of the deck. You can barely hear a loud television over the racket. While I’m tempted to take the treadmill apart and fix it myself, I would rather utilize the warranty while it’s active.

Now for the bad news. It takes 20-30 minutes to get a human on the line when you call Keys Fitness customer service. My call has been dropped after a long wait a couple of times, too. When I finally did get a person, they were very friendly and told me they’d get a service person out to repair my treadmill. Four weeks later, after hearing nothing from the service people, I called Keys again. Again they were very friendly and told me that they’d resend my service request and they gave me the number of the repair people so I could call them if I didn’t hear from them. A week later, after hearing nothing, I called the repair folks, only to find out that they haven’t done Keys warranty work for two years. They just ignore the orders they receive from Keys. How can Keys not know this??? When I called Keys back (another 30 minutes on hold) a technician reacted like it was no big deal and this happens all the time. In my mind, this is just unacceptable. No matter how friendly the people are, if the customer doesn’t actually get service, then it’s not customer service.

It seems like a decent treadmill, but if you have to deal with Keys, good luck.